Quality and Environmental Issues
The Company Objective at TayCare Medical Ltd is that all products will be manufactured to the standards required for the supply of orthoses to the N.H.S, and that we meet or better target dates.
What does this mean for our patients?
You can be assured that your orthoses is manufactured to the highest standard and the criteria for your product/orthoses is met. Your product will be made by a team of skilled technician, using the highest quality materials and the environment it is made in is clean .
To achieve this major objective it is the management policy that a Total Quality Assurance approach is utilised throughout all company activities and that a high degree of Quality consciousness is encouraged through all levels of Personnel Staff. It is the belief that the quality of products manufactured, and the prevention of waste in the use of materials, production time and individual effort are essential to the creation and continuation of successful business.
This policy is reflected in the commitment of the company to ensure that in addition to satisfying appropriate technical requirements for the supply to the N.H.S the minimum standards of Quality Assurance acceptable are those defined in EN ISO 9001:2000. It is mandatory that the documentation system described and identified in the Company Quality procedures are understood, implemented and maintained by all the Company personnel. Each technician checks the product once manufactured and then again in the Quality Control and Inspection department. Any product that does not conform to the process will be withdrawn and then rectified. These products that do not conform to the correct standard will be brought to the attention of both the Production Manager and the Quality Control Manager to make a decision on how to proceed. Any trends will be discussed at Management Review.
The solutions adopted by TayCare Medical Ltd for design and construction of the products conform to safety principles, taking account of generally acknowledged state of art.
In selecting the most appropriate solutions TayCare Medical applies the following principles in the following order
The management shall ensure that quality objectives including those needed to meet requirements for products are established at all relevant levels and functions within the company. They shall be measurable and consistent with the quality policy.
The management shall consider
The management is responsible for ensuring the setting up of the Quality System in accordance with requirements ISO9001:2000. They shall ensure that there is a planned approach when undertaking any changes to the quality system. Management review shall be carried out to check on performance. Day to day matters will be discussed and passed on to the management.
All staff are made aware of the quality objectives and their part in what is required. Competence shall be determined for specific requirements showing qualifications and experience. Training records are kept for all staff.
The Management regularly hold review meetings for both all general matters and also every 6 months we hold a Quality Review meeting.
We also hold internal training sessions every 6 months for our technicians. The sessions are hosted by our Orthotists and we cover a range of topics. These sessions have proved hugely successful and it gives the opportunity for our technicians to understand how the Orthotist undertakes a clinical assessment and to gain a greater understanding of how the orthoses work and how it improves the patients well being.
We all know about the current concerns with global warming and we aim to do our part for the environment.
Our environmental policy sets out the principle and standards for the company, which all employees must comply with.
Improvement in its environmental impact
The aim is to work towards continuous improvement in environmental management and performance by employees and to encourage support from customers.
Approach to the environment is guided by a number of principles with which all personnel are required to comply.